SEND US AN EMAIL
FREQUENTLY ASKED QUESTIONS
How long do I have to initiate my request for a refund or replacement?
You can initiate your request for refund or replacement within 7 days of delivery. For example: If you received your order on the 5th, then you have until the 12th to request a return.
How do I pack my return parcel to make sure it arrives in adequate condition?
The product must be returned in the original and undamaged manufacturer packaging / box. If the product was delivered in a second layer of Forest packaging, it must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturers box.
Do you have questions about how we can help your company?
Send us an email and we’ll get in touch shortly.